0800 374 878 or (from abroad) 0044 (0)1273 844606

Introduction
Making a Purchase
Deliveries
Credit Card Security
Returned Goods

Introduction
We stock hundreds of items of Saddlery, Clothing and Equestrian Equipment - all at very competitive prices. If you cannot find what you want on our web site Contact us as we may well stock it in our shop at Ditchling, Sussex.

Availability
All products and services are subject to availability.

Prices
Prices include Value Added Tax, where applicable.
Every effort will be made to maintain the prices shown on the Website. However, we reserve the right to discontinue any item from those shown and to amend prices when necessary.



Making a Purchase


Five easy steps is all it takes.
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1
Browse through our shop until you find any items you wish to buy. You can also search for a specific product by clicking on the search button.
2
Once you find a product you wish to purchase simply click the left hand button and then make any appropriate selections such as quantity, size and colour and click ADD TO CART.
3
At this point you can either proceed to the checkout (click on PROCESS ORDER) and pay for your chosen product or you can CONTINUE SHOPPING.
4
When ready you can proceed to the checkout by clicking process order.. At this point you will be asked for a few details that we need to be able to satisfy the order. Payment is by credit card and all prices are in pounds sterling inclusive of VAT where applicable. We accept Visa and Mastercard and Switch.
5
Colours may vary and foreign currency rates are guides only


We aim to despatch goods within 3 days of receiving the order.

 
 

Deliveries
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We aim to hold stocks of all lines illustrated on our website and can usually despatch 90% of goods within 24 hours of receiving an order. However, at times of exceptional demand, delivery may be extended. Please also note that parcels over 2kg will be sent by Parcelforce. If you require goods by a certain date, eg, for a competition or a birthday, please bring this to our attention by using the comments box on the order form & we will do our best to comply with your request. Heavier goods can be sent 1st class but this will incur a higher cost. More details on request.

Postage & Packing

Please see our simplified delivery charges.

VAT is included @ 17.5% in all prices except for childrens clothing, books or feedstuffs. For orders for delivery outside the EU (see list of countries) this will be deducted upon ordering.

Up to £250£250+
UK mainland inc Scotland & NI
 £5.99 £10
   
For P & P prices for orders for delivery outside UK mainland please contact us





Small parcels that can be sent at letter rates will be charged £3.50

Damaged or Undelivered Goods
Please check the condition of your parcel on delivery prior to signing for acceptance. In the event that goods are missing or damaged on arrival please specify against your signature and inform us immediately, within 3 working days, otherwise no claim can be considered.

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Credit Card Security
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Credit card security is provided using Thawte digital certificate technology.

Returned Goods
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A full refund (less postage and packing) will be provided on any item returned to us in the original packaging, unsoiled, within 14 days, for any reason. Alternatively the goods may be exchanged. Refunds or exchanges cannot be made before we receive the returned goods. Returns made after 14 days or soiled goods will not be eligible for refund or exchange. Please enclose the appropriate return postage and packing fee with goods returned for exchange.

We recommend that you obtain a certificate of postage with adequate insurance from the Post Office if making a return, to enable you to make a claim for any loss or damage, as we are unable to compensate for return parcels that are lost or damaged in transit.

 

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